Why choose us?

98% of our new business is based on personal referrals from satisfied customers

We personally guide our clients across Australia through their home loan and business loan decisions, offering help & advice every step of the way.

Personal Service

We take the time to really get to know all of our clients, so that we can provide the level of service you need to get the best results.

Fast & Responsive

We’ll listen and perform due diligence on your needs and requirements so we can source and recommend the best solutions for you – quickly and effectively.

Open & Transparent

We’ll provide you with a full comparison of any products we recommend, including a breakdown of costs, fees and charges, as provided by the various lenders.

Choice

As an experienced broker, we have a vast choice of home and business loans from a wide variety of lenders. This gives us the best chance of finding the loan that’s right for you.

Experience & Knowledge

Our team are all highly experienced finance and mortage broker professionals who are qualified and accredited through the Mortgage and Finance Association of Australian (MFAA). All of our staff undertake ongoing professional development through the MFAA and Kaplan, a leading provider of professional education and training.

Professionalism

We appreciate that you are trusting us with your most important financial, personal and business decisions. We’ll give your business the care, attention and respect it deserves.

Superior Service

We understand that every individual and business is unique in their financial requirements, which is why we’ll always go that extra step to understand and deliver the service you personally need.

Strong Relationships

Building long-term, mutually beneficial relationships with our clients has been the key to our success. Identifying the right strategy and loan for you is merely the beginning of our relationship.

Confidentiality

Rest assured that your sensitive financial information is always in safe hands with us. We take security very seriously.

“I discovered Excelsior Finance through a referral from a close friend. Mark and the team refinanced my loans, achieving significantly better rates and a cash back and points deal that resulted in a credit to my account after bank fees – meaning I got paid to save money. More recently, Mark contacted me regarding an exceptional deal that was only available for a short time. With his, and the Excelsior Team’s assistance, everything was taken care of and I am now enjoying even greater savings that I can use to take the family on regular holidays.
I am now miles ahead with minimal effort and fuss. I have referred friends and family and they are equally impressed. Highly recommended.”

Craig Foreman
Financial Controller

“Thanks to David James for his professional advice and expertise guiding us through a significant financial restructure which has proven to be of great benefit to us and our business. We appreciate his skill in understanding our requirements, sourcing the right products and persistence in successfully closing the deal. We also appreciate his integrity and honesty throughout this process. We expect to build on this relationship and would thoroughly recommend his services to any prospective customers.”

Andrew Foley
Managing Director

“David, Bonny and Mark provided outstanding service with our recent home loan application. Financial institutions have many of forms to fill out, however, the Excelsior team clearly explained and guided us through each step of the process. Their attention to detail, and accuracy in completing the necessary documentation meant the whole process ran smoothly, easily and was extremely efficient.”

Paul & Valerie Byrne

“We appointed David James from Excelsior Finance to act as our finance consultant to assist with the financing of our syndicates purchase of commercial property investments. David has extensive experience in commercial property finance and his services included an end to end process of sourcing the appropriate lender for our clients, negotiating terms and conditions and facilitating the lenders requirements through to settlement. David’s appointment demonstrated to investors that a complete review of our lender partners was completed to ensure the best possible terms for the syndicates.”

Miles Ashton
Baron Property Group

“Excelsior Finance recently helped me navigate a very complex business loan. Their communication and level of customer service was as good as I have very experienced. I highly recommend their services for both business and home lending. Best in the business!”

Nic Blackah

“I have worked with Mark and the Excelsior team since 2015 to make sure I am getting the best mortgage deal available and I can’t recommend them highly enough. The exceptional level of personal service and attention to detail that I’ve experienced has made the process very easy, stress free and financially beneficial each time.”

Carmel Whitfield

“Mark and the team at Excelsior Finance are excellent to work with and have been able to assist our clients in finding the best finance deal when no one else could. Mark’s ability to think outside the box and professionalism are second to none and we highly recommend his services to all our clients and anyone seeking finance or looking to add value to their business.”

Troy Cavanagh
Director, LCP Group
WA Chartered Accountants

“David and the team have always provided an efficient, thorough service. They have consistently demystified the complexities of the finance world for us and given us clear advice and helpful options. We recommend David and the team to friends and family whenever we can.”

Del and Laura

“We have been clients of David’s and his team for over 10 years because they provide excellent service. I would recommend David to anyone thinking of looking for a mortgage / finance broker.”

Janelle and Derek

“We have been clients of David’s and his team for over 10 years because they provide excellent service. I would recommend David to anyone thinking of looking for a mortgage / finance broker.”

Janelle and Derek

“I want to thank David James for his advice and expertise in helping us to find the best possible mortgage package for our new apartment.”

Bryan and Fionna Miller

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Himal Doolabh profile picture
Himal Doolabh
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Danielle is an exceptional mortgage broker. She is highly professional, knowledgeable, and clearly an expert in her field. What really stood out was her commitment and speed—she delivered results quickly while keeping everything on track. The entire process was smooth and stress-free. She also explained every step with great clarity, making complex options easy to understand and giving me full confidence in the final solution. Highly recommend Danielle to anyone looking for a reliable and results-driven broker!

Owner's reply
Himal, we cannot thank you enough for your glowing review. It means the world to us that you took the time out of your day. It was an absolute pleasure assisting you and Karishma, and we hope you enjoy your new home.
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Ryan Hetherington profile picture
Ryan Hetherington
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Cannot recommend enough. Danielle has been amazing through the whole process, we would've been lost without her.

Owner's reply
Ryan, I'm so glad we could help you and Jess on your home ownership journey. Hope the move goes smoothly and enjoy your new house!
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Sheena Hawkins profile picture
Sheena Hawkins
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I have been very happy with the prompt and professional service given by Penny. Highly recommend.

Owner's reply
Thank you so much for your kind feedback, Sheena. We’re delighted to hear you were happy with the service provided by Penny. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. If we can help with anything in the future, please don’t hesitate to reach out.
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K W profile picture
K W
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Fantastic service from Penny and team! She guided us through every step of our first home loan process and was always available to answer any questions we had. Highly Recommended!!!

Owner's reply
Karen and Herve, we are so happy we could assist with your new home purchase. We hope the move went smoothly and you're settling in.
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Nick Bargh profile picture
Nick Bargh
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Penny did an outstanding job getting me my house under challenging circumstances , she was always keeping my up to date on every step of the way , I’d definitely recommend her to anybody

Owner's reply
Hi Nick, thanks so much for the excellent review! We always love getting such good feedback. We hope you enjoy your new home and look forward to helping you in years to come.
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Paulo Henrique Brasil de Souza profile picture
Paulo Henrique Brasil de Souza
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Penny and Mark were outstanding from start to finish. From our first meeting in the office through to signing my loan application with the lender, everything was handled with professionalism, clarity and genuine care. What truly stood out was Penny’s dedication—she didn’t hesitate to help me submit an offer on a Sunday (outside of business hours), making sure every detail was covered and all the forms were completed correctly. That level of commitment and responsiveness speaks volumes about how seriously they take their clients and their work. I couldn’t be more satisfied with the service they provided and would highly recommend them to anyone looking for knowledgeable and reliable support.

Owner's reply
Paulo, thank you so much for your excellent feedback and kind words. We always love to hear such great reviews! We take pride in providing outstanding service to our customers, and its fantastic to hear we are hitting the mark. It was a pleasure to assist with getting you into your first home, and we look forward to helping you in years to come.
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Olivia Sandri profile picture
Olivia Sandri
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Penny from Excelsior Finance worked with me for close to 4 months to assist in purchasing my first home. Penny was reliable and communicated every step of the process to make the entire experience of buying my first home as stress free as possible. There were many challenges involved including me being in a different state to where she was based. She was able to manage this with ease and I could not have done anything without her. I would highly recommend Penny to anyone in the future.

Owner's reply
Olivia, thank you so much for the glowing review. I'm so happy we were able to help you into your first home. Looking forward to working with you for many years to come.
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gail smith profile picture
gail smith
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Danielle was excellent to deal with. Her communication was prompt. She was able to explain the process our complex transaction required and kept us informed along the way. She provided service above and beyond.

Owner's reply
Gail, thank you so much for the review, we really appreciate it. So pleased we were able to help you through a complex and difficult process.
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Andrew Smith profile picture
Andrew Smith
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Danielle has done a wonderful job throughout the whole process, very much appreciate her time and hard work. Great team at Excelsior.

Owner's reply
Thank you for your review Andrew, glad we could provide the assistance and advice you needed.
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India profile picture
India
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I would highly recommend Excelsior Finance, and especially Penny, who has now supported us through two home loans. From start to finish, Penny has been incredibly professional, proactive, and genuinely invested in achieving the best outcome for us. She is always on top of every detail, communicates clearly, and makes even the most complex parts of the loan process feel simple and manageable. What stands out most is how much she truly cares. She takes the time to explain options, anticipate issues before they arise, and ensure we feel confident at every step. Thanks to Penny and the team, both of our home loan experiences have been smooth, stress free, and far better than we ever expected. We would not go with any other mortgage broker firm.

Owner's reply
Thank you, India, for your glowing review. It was a pleasure to help you again with your lending. So glad you had a great experience.
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